Privacy Policy

Last updated: 21 May 2026

Profit Tale Marketing (“Profit Tale”, “we”, “us”, or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, store, and protect information when you use our website,
services, automations, integrations, and related tools.

By using our website or services, you agree to the collection and use of information as described in this Privacy Policy.

1. Information we collect

1.1 Information you provide to us

We may collect information you submit directly to us, including:

Name
Email address
Phone number
Business name
Website URL
Messages, form submissions, and support requests
Information needed to provide marketing, advertising, automation, or consulting services

1.2 Information from Meta platforms

Where you connect or authorize access to Meta platforms, including Facebook, Instagram, WhatsApp,
Meta Ads, Meta Business Manager, or the Meta Marketing API, we may collect and process information
needed to provide our services.

This may include:

Meta user ID
Name and email associated with your Meta account
Meta Business Manager IDs and business asset information
Meta Page IDs and related Page information
WhatsApp Business Account IDs and phone number IDs
Ad account IDs and ad account names
Campaign IDs, ad set IDs, ad IDs, creative IDs, and related advertising information
Ad account status, campaign status, delivery status, policy status, error messages, webhook events, and diagnostic information
Access tokens or API credentials required to operate authorized integrations

We only access Meta data that is authorized by you or by a business that has granted us access.

1.3 Automatically collected information

When you use our website or services, we may automatically collect technical information, including:

IP address
Browser type
Device information
Pages visited
Usage data
Log data
Cookies and similar tracking information

2. How we use your information

We use collected information to:

Provide and maintain our services
Manage, monitor, and troubleshoot advertising systems
Send operational alerts, including ad account, campaign, billing, policy, or webhook alerts
Connect and operate authorized Meta, WhatsApp, CRM, analytics, automation, and reporting integrations
Authenticate access to connected tools and services
Communicate with you about your account, projects, support requests, or services
Improve our website, automations, reporting, and internal systems
Detect, prevent, and resolve technical issues, abuse, fraud, or security incidents
Comply with legal, regulatory, and contractual obligations

3. Meta and advertising data

Where our systems connect to Meta platforms, we may process business and advertising data needed to operate
automations, reporting, alerts, and marketing services.

This may include ad account IDs, campaign IDs, ad set IDs, ad IDs, Page IDs, Business Manager IDs,
WhatsApp Business Account IDs, account status information, delivery information, webhook events,
error messages, and related diagnostic information.

We use this information only to provide authorized services, including monitoring advertising account health,
sending operational alerts, troubleshooting campaign issues, managing advertising workflows, and supporting
marketing automation.

We do not sell Meta data or personal data.

You may revoke our access to Meta data through Meta Business Manager, Meta account settings,
or by contacting us.

4. Data storage and security

We take reasonable technical and organizational measures to protect information from unauthorized access,
loss, misuse, alteration, or disclosure.

These measures may include:

HTTPS encrypted transmission
Access controls
Secure credential storage
Token and API key protection
Server-side processing where appropriate
Restricted access to operational systems
Logging and monitoring for troubleshooting and security

Where access tokens or API credentials are stored, we take reasonable steps to protect them and limit access
to authorized systems and personnel only.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Data sharing and disclosure

We do not sell, trade, or rent personal information.

We may share information only where necessary, including:

With Meta and other platforms whose APIs are used to provide authorized services
With service providers that help us operate our website, hosting, automations, analytics, messaging, CRM, reporting, or support systems
With clients or authorized business users where required to deliver services
Where required by law, regulation, legal process, or government request
To protect our rights, users, systems, business, or the public
In connection with a merger, acquisition, restructuring, or sale of business assets
With your consent or at your direction

6. Data retention

We keep information only for as long as necessary to provide services, operate integrations,
troubleshoot issues, meet legal obligations, resolve disputes, enforce agreements, and maintain legitimate
business records.

Where you request deletion or disconnect an integration, we will delete or anonymize associated data within
a reasonable period, unless we are required or permitted to retain it for legal, security, audit, backup,
or legitimate business purposes.

7. Your rights and choices

Depending on your location and applicable law, you may have rights to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Object to or restrict certain processing
Request a copy of your information
Withdraw consent where processing is based on consent
Disconnect connected accounts or integrations

To exercise these rights, contact us using the details below.

8. Meta platform data deletion

If you want us to delete data received through Meta platforms, you can contact us using the details below.

You can also revoke app or business access through Meta settings, Meta Business Manager,
or the relevant Meta platform tools.

When a Meta integration is disconnected or a valid deletion request is received, we will delete or anonymize
associated Meta data within a reasonable period, unless retention is required for legal, security, audit,
backup, or legitimate business purposes.

9. Cookies and tracking technologies

We may use cookies and similar technologies to operate our website, understand usage, improve performance,
remember preferences, and support marketing or analytics.

You can configure your browser to refuse cookies or alert you when cookies are being used.
Some parts of our website or services may not work properly if cookies are disabled.

10. Third-party services

Our services may connect with or rely on third-party platforms, including Meta, WhatsApp, Google,
CRM platforms, automation tools, analytics providers, hosting providers, payment providers,
and communication tools.

Your use of those third-party services may be governed by their own privacy policies and terms.
We are not responsible for the privacy practices of third-party services.

11. International data transfers

Your information may be processed or stored in countries outside your country of residence.
Where this occurs, we take reasonable steps to ensure that information is handled securely and in accordance
with this Privacy Policy.

12. Children’s privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from
children under 18. If you believe a child has provided us with personal information, contact us and we will
take reasonable steps to delete it.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the
“Last updated” date above. Changes are effective when posted on this page.

14. Contact us

If you have questions about this Privacy Policy, our data practices, or data deletion requests, contact us at:

Email: james.russell@proffittale.com
Business: Profit Tale Marketing
Website: https://profittale.com